Privacy Policy - Part 1
1) Application
Jacinta Lee Sole Trader (hereafter referred to as “Jacinta Lee”) is the owner, operator and licensor of the websites at www.jacintalee.com.au, www.openhandsoftpalms.com
www.openhandsoftpalms.store
(“Website”) and the adult products and services, including those available on and through the Website (“The Open Hands Soft Palms Products and Services”). Your rights to use the Website and purchase Business Products (collectively the “Service”) are set out in these Terms and Conditions (“Terms and Conditions”) and our Privacy Policy at https://www.openhandsoftpalms.com/privacy-policy/ (“Privacy Policy”).
Our Terms and Conditions and our Privacy Policy are collectively referred to as the Agreement (“Agreement”).
In order to keep pace with changes in our Service, we review our Terms and Conditions from time to time to make sure they are up to date. This Agreement contains our most recent update. We encourage you to read this Agreement carefully.
IMPORTANT: BY ACCESSING OR OTHERWISE USING THE SERVICE, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY THIS AGREEMENT AND AGREE TO ACCESS OR OTHERWISE USE THE SERVICE IN ACCORDANCE WITH THIS AGREEMENT.
If you do not accept and agree to be legally bound by and comply with the Agreement, you are not to access or otherwise use the Service.
We are an Australian-owned embodied sex education service supplying both online education and a range of sex education products to girls, teenagers and women all over the globe and services including embodied genitalia education, embodied genitalia meditations, sexuality and emotional empowerment coaching and online courses, yoga and eastern esoteric education, menstruation and linage healing education.
2) Ability to Accept Terms and Conditions
You must be at least 16 years of age or have the permission of a parent or guardian to access the Service offered by Jacinta Lee or Open Hands Soft Palms. In addition, you affirm that you have not been previously suspended or removed from the Service.
3) Business Service
The Agreement applies to all users using the Service (“User”). Information provided through the Service may contain links to third party websites that are not owned or controlled by Jacinta Lee or Open Hands, Soft Palms. Jacinta Lee and Open Hands Soft Palms have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, Jacinta Lee and Open Hands, Soft Palms will not and cannot censor or edit the content of any third party website. By using the Service, you expressly acknowledge and agree that Jacinta Lee and Open Hands, Soft Palms shall not be responsible for any damages, claims or other liability arising from or related to your use of any third party website.
4) Business Access
Subject to your compliance with these Terms and Conditions, Jacinta Lee hereby grants you permission to use the Service, provided that your use of the Service as permitted is solely for your personal use, and you are not permitted to resell or charge others for use of or access to the Service.
5) Privacy Policy
You should ensure that you read our Privacy Policy.
We will process all Personal Data supplied by you according to our Privacy Policy.
Our Privacy Policy forms part of this Agreement. Accordingly, you must comply with your obligations in the Privacy Policy.
6) Confidentiality
Jacinta Lee will treat Personal Data as confidential and will make every reasonable effort to keep Personal Data and confidential information confidential and secure. It will not disclose this information except:
as necessary to perform Jacinta Lee’s function; or
to Jacinta Lee’s personnel and any service provider that Jacinta Lee works with where necessary to operate the Service; or
if the relevant person has given Jacinta Lee permission to do so; or
in accordance with our Privacy Policy; or
if required or permitted by law.
As internet transmissions cannot be guaranteed to be entirely secure in all aspects, you acknowledge and agree that your use this Service at your own risk, and you should only proceed to use the Service if you accept this condition.
7) Indemnity
You agree to defend, indemnify, and keep indemnified, Jacinta Lee and Open Hands, Soft Palms and its respective employees, agents, representatives, contractors and licensees against any and all claims, demands, obligations, losses, liabilities, costs (including legal fees) or damages incurred and suffered from the use of and access to the Service, including (without limitation) as a result of any:
breach of this Agreement (including, for the avoidance of any doubt, the Privacy Policy);
violation of any Intellectual Property or other rights of a third party, or privacy right; or
your access or use of the Service, and/ or Personal Data posted by you through or at the Service.
This Indemnity clause will survive this Agreement and your use of the Service.
8) Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Victoria, Australia and the parties submit to the exclusive jurisdiction of the courts of Victoria, Australia for any matter arising under or relating to this Agreement.
9) Validity
Nothing in this Agreement shall be construed as excluding or overriding any mandatory terms imposed under any legislation applicable to this Agreement or its performance.
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or removed to the minimum extent necessary so that this Agreement shall otherwise remain in full effect.
10) Amendments to this Agreement
This Agreement may be amended or replaced from time to time, with or without prior notice to Users, by posting an updated Agreement on the Website. Any updated Agreement becomes effective as soon as it is posted. If any updated Agreement constitutes a material change to this Agreement, Jacinta Lee and Open Hands, Soft Palms will endeavour to post an announcement on the Website. Your use of the Service and/or Website following any amendment constitutes your acceptance of any updated Agreement. If you do not agree to any updated Agreement, you must not use the Service.
11) Transmission and Posting of Content
You, the User, are solely responsible for your conduct and any:
data, text, files, information, images, graphics, photos, links and other content or materials ("Content"); and
information relating to an identified or identifiable individual, including names, physical addresses, email address, IP addresses, location data, financial information, and related personal information (“Personal Data”)
that you submit or post via the Website or Service.
12) Disruption of and Modifications to the Website
Jacinta Lee will take all reasonable steps to ensure that the Website functions as intended. However, you acknowledge that your access to the Website may be disrupted or interrupted as a result of, including, without limitation, malfunction, updating, upgrades, maintenance or repair of the Service or due to failure of telecommunications links and/or equipment or for any other reason within or outside our control.
To the extent permissible at law, Jacinta Lee and Open Hands Soft Palms shall not be liable for any loss or damage caused or suffered as a result of any partial or total breakdown of, or inability to use, the Website. Jacinta Lee will use reasonable endeavours to promptly address (during normal business hours) technical issues that arise in relation to the Website.
13) Intellectual Property Rights
All of the information contained on this Website is the intellectual property of Jacinta Lee and Open Hands Soft Palms. All trade marks, logos or any other of its intellectual property rights are the exclusive property of Jacinta Lee. You may not download, copy or print any of the pages of the Website except for your own personal use. No copying or distribution for any business or commercial use is allowed. No framing, harvesting, "scraping" or other manipulation of the content of the Website is permitted. You will not attempt to decipher, disassemble, reverse engineer or modify any of the software, coding or information comprised in the Website; nor will you post to the Website any material which infringes any intellectual property rights of any third party.
By using the Service, you confirm that any Content and Personal Data you submit or post to the Service will not infringe any other person’s Intellectual Property Rights or any law.
14) Website Accuracy
The information contained on this Website is given in good faith and Jacinta Lee and Open Hands, Soft Palms uses all reasonable efforts to ensure that it is accurate. The information on the website is intended for educational purposes only and is based on personal experience. It does not constitute medical advice nor is it a substitute for medical advice. However, Jacinta Lee gives no representation or warranty in respect of such information and all such representations and warranties, whether express or implied, are excluded.
15) Use of Subcontractors
You agree that Jacinta Lee and Open Hands, Soft Palms may use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, billing, postage and related technology and services required to run the Service and manage Personal Data.
16) Prohibited Activities
In addition to the other restrictions outlined in these Terms and Conditions, you agree that you will not:
Use the Website for any purpose that is illegal, beyond the scope of its intended use, or otherwise prohibited in these Terms and Conditions;
Use the Website in any manner that could interfere with, disrupt, negatively affect or inhibit other Users from fully enjoying the Website, or that could damage, disable, overburden or impair the functioning of the Website in any manner;
Defame, stalk, bully, abuse, harass, threaten, impersonate, or intimidate people or entities via Jacinta Lee or Open Hands, Soft Palms Website.
Compromise the security of the Website service;
Send any unsolicited or unauthorised advertising, spam, solicitations or promotional materials;
Use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access the Website or to extract data;
Impersonate any person or entity;
Buy, sell or otherwise offer in exchange for any compensation, access to Jacinta Lee or Open Hands, Soft Palms Website and Services; and
Develop any third party applications that interact with User Content, the Website or any other services without our prior written consent.
TERMS AND CONDITIONS APPLICABLE TO JACINTA LEE AND OPEN HANDS, SOFT PALMS PRODUCTS AND SERVICES
17) Prices / Payment
The prices for the goods shall be the current price charged by Jacinta Lee and/or Open Hands, Soft Palms at the date of purchase, unless otherwise agreed between Jacinta Lee and/or Open Hands, Soft Palms and Consumer.
Jacinta Lee and/or Open Hands, Soft Palms may vary any prices prior to delivery without notice to the Customer.
18) Postage
For Australian orders please allow 1 – 5 days. We send all products via Standard or Express Post with AusPost.
For international orders we send our parcels via DHL Express or Standard International (AusPost).
DHL Express: transit time can be anywhere between 2 to 10 business days from the moment the order has been dispatched. Normally it is very quick (average of 5 days). There are some exceptions to this, such as Greece, Spain, Mexico, Russia or Italy, which can take slightly longer. Please note that COVID has extended these shipping times significantly.
AusPost: delivery times can take anywhere between 9 to 25 business days. Due to COVID, delivery times via AusPost can vary and delays can occur without previous notice.
For updates within Australia Post, please check:
https://auspost.com.au/service-updates/international-delivery-updates
All postage costs are the responsibility of the Customer.
19) Returns Policy
We do not accept returns (no refunds or exchanges). Due to the nature of our business, please be aware that each piece is a lovingly crafted work of art, which may be unique in colour, size, weight, natural impurities and crystalline inclusions and lines. If you believe the product you received is not safe or has been damaged during transit, please contact us within the first 7 days of receiving your order.
If by chance your product arrives damaged, please contact us within 24 hours of receiving it (with a photograph as evidence) as occasional exemptions can be made on a case by case basis.
Please check your address carefully, you are responsible for your order if you enter the wrong shipping address. If your product is returned due to an incorrect shipping address, additional shipping fees will apply.
We will do our best to make sure the product arrives to you safe and sound but occasionally things do happen and if so please contact us on hello@jacintalee.com.au within 24 hours of receiving it and we see what we can do.
20) Cancelling Order
If you change your mind, orders may be cancelled and a credit note given if you contact us within 24 hours of placing your order and we have not yet processed it or shipped it. Cancellations will only be accepted by email - hello@jacintalee.com.au
21) Disclaimer
Jacinta Lee will not take any responsibility or liability for any accidents, injuries or medical bills that may occur from use or misuse of any products. Use of our products, including internally is under the customer’s own discretion.
22) Precautions
Please seek medical advice and take extra precautions when using one of our products if you are pregnant, using an IUD, menstruating or during sexual intercourse.
23) Questions and Comments
If you have any questions or comments about this Agreement, including our Terms and Conditions and Privacy Policy, please write to us at:
hello@jacintalee.com.au Please provide sufficient detail about the information in question to help us locate it.
Privacy Policy - Part 2
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form via email or SMS. When ordering or registering on our site or via or SMS system, as appropriate, you may be asked to enter you’re: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. Our company may also automatically record information that your browser sends whenever you visit a website. This data may include:
Your computer’s IP address
Browser type
Webpage you were visiting before you came to our site
The pages within this website that you visit
The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
To personalise your experience (your information helps us to better respond to your
individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
To serve you more relevant advertisements (referred to as “Retargeting”)
We collect information about where you saw the ads we serve you and what ads you clicked on
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of;
Delivering the purchased product or service requested
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
DO WE USE COOKIES?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We use Conversion Tracking and Custom Audiences from this website. Third parties such as Facebook may use cookies, web beacons, and similar technologies to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target ads.
We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the behaviour of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
OPTING OUT
You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioural Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.
YOUR CONSENT
By using our site, you consent to this website’s privacy policy.
CHANGES TO OUR PRIVACY POLICY
If there are any questions regarding this privacy policy you may contact us using the contact page on this website.